Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

FAQs

The Office of Research Services (ORS), Division of Personnel Security (DPS) is undertaking a customer service assessment on the background investigation and badging services provided to the NIH.

To help us ensure that we offer you the best service, we invite you to take our DPS Customer Service survey. Your responses are anonymous and this brief assessment will provide us with critical input on the quality of customer service provided to the NIH community. The survey should not take longer than 5 minutes to complete. If you encounter any problems with the survey, please contact Personnel Security at: orspersonnelsecurity@mail.nih.gov.

Thank you for your participation! We value your feedback.