Shady Grove Campus
Address: 9609 Medical Center Drive, Rockville, MD, 20850
Note: This location is open by appointments on Mondays and Fridays only
As of June 15, 2026, this site is unable to conduct enrollment or prints for the time being. Thank you for your patience as our office works on resolving these technical difficulties.
Contact Information
Helpdesk Phone Number: 301-402-9755
Email: orspersonnelsecurity@mail.nih.gov
Enrollment Office
Room: TE515
Hours of Operation: Mondays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.
Badge Issuance Office
Room: TE513
Hours of Operation: Mondays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.
Visitor Instructions
You may park at the parking garage across from our building on 9606 Medical Center Drive. At the garage entrance, push for a parking ticket from the kiosk for entry and have the ticket validated by the front desk staff upon exiting the facility. When entering our building, check-in with the front desk staff upon arrival and have a valid photo ID present for the administrative screening/security checkpoint. Please be sure to arrive 30 minutes early to get through the administrative screening/security checkpoint. Please go to Room TE515 for Enrollment services or Room TE513 for Badge Issuance or badge maintenance services. Any personnel without a PIV card will be escorted by a Protective Security Officer (PSO).