Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

​Contact

Rockville, MD: Shady Grove Campus

Shady Grove Campus
Address: 9609 Medical Center Drive, Rockville, MD, 20850
Note: This location is open by appointments on Mondays, Tuesdays and Fridays only

Contact Information

Helpdesk Phone Number: 301-402-9755
Email: orspersonnelsecurity@mail.nih.gov​​

Enrollment Office

Room: TE515
Hours of Operation: Mondays, Tuesdays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.

Badge Issuance Office

Room: TE513
Hours of Operation: Mondays, Tuesdays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.

Visitor Instructions

You may park at the parking garage across from our building on 9606 Medical Center Drive. At the garage entrance, push for a parking ticket from the kiosk for entry and have the ticket validated by the front desk staff upon exiting the facility. When entering our building, check-in with the front desk staff upon arrival and have a valid photo ID present for the administrative screening/security checkpoint. Please be sure to arrive 30 minutes early to get through the administrative screening/security checkpoint. Please go to Room TE515 for Enrollment services or Room TE513 for Badge Issuance or badge maintenance services. Any personnel without a PIV card will be escorted by a Protective Security Officer (PSO).