Shady Grove Campus
Address: 9609 Medical Center Drive, Rockville, MD, 20850

Helpdesk Phone Number: 301-402-9755
Email: orspersonnelsecurity@mail.nih.gov​​
Note: This location is open by appointments on Mondays, Tuesdays and Fridays only.​

Enrollment Office

Room: TE515
Hours of Operation: Mondays, Tuesdays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.

Badge Issuance Office

Room: TE513
Hours of Operation: Mondays, Tuesdays and Fridays from 8a.m. to 4p.m.
Closed for lunch: 12p.m. to 1p.m.

Visitor Instructions

You may park at the parking garage across from our building on 9606 Medical Center Drive. At the garage entrance, push for a parking ticket from the kiosk for entry and have the ticket validated by the front desk staff upon exiting the facility. When entering our building, check-in with the front desk staff upon arrival and have a valid photo ID present for the administrative screening/security checkpoint. Please be sure to arrive 30 minutes early to get through the administrative screening/security checkpoint. Please go to Room TE515 for Enrollment services or Room TE513 for Badge Issuance or badge maintenance services. Any personnel without a PIV card will be escorted by a Protective Security Officer (PSO).