Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

Contact​

DPS Main Office: Building 31, Room 1B03

DPS Main Office Location for Enrollment & Badge Issuance Services: 
Building 31, Room 1B03

The DPS Main Office for Enrollment & Badge Issuance Services is located in the Main Campus of Bethesda, MD, in Building 31, Room 1B03. Customers will be able to receive full Enrollment, Badge Issuance and customer service assistance at this location.

Our services are by appointment only Monday through Friday during open hours.

DPS Main Office Address: 

31 Center Drive, Room 1B03, Bethesda, MD 20892

The building at 31 Center Drive is called Building 31, and we are located in Room 1B03 on the 1st Floor, B-Wing. Please note: We are not on the basement level.

Visitor Parking Information: 

Visitors and employees who do not have an NIH Parking Permit must use designated visitor parking areas and pay the applicable fee. Metered parking is available behind Building 31, on the top level of MLP-10 parking garage (10 meters), visitor Lot 18, and the MLP-11 visitor parking garage, which offers a complimentary shuttle service to Building 31B. Validation or temporary permits will not be provided. For parking information at the NIH Bethesda Campus, contact the NIH Parking Office at nihparkingoffice@mail.nih.gov or 301-496-5050. For more information, please visit Parking | National Institutes of Health (NIH).

DPS Main Office Hours of Operation: 

8:00 a.m. to 5:00 p.m. **

**Please note: We are closed for lunch from 12:00 p.m. to 1:00 p.m.

Contact:

If you need to contact the DPS Main Office to schedule an appointment:

Helpdesk Phone Number: 301-402-9755   
Email: ORSpersonnelsecurity@mail.nih.gov

DPS staff will be available to answer email and phone inquiries during hours of operation.

Please also see our Other DPS Locations​ that also offer Badge Services. ​

Location Map of Building 31, Room 1B03