1. Were you able to get onto campus and/or any buildings/rooms with your badge today?
2. Were you able to log into your computer and/or any IT systems (e.g. NED) with your HHS ID Badge and PIN?
- If YES, you badge should be working correctly. Please contact the NIH Access Control Helpdesk at (301) 451-4766 or facilityaccesscontrol@mail.nih.gov with any concerns.
- If NO, please proceed to question 3.
3. Did you try logging in with your HHS ID Badge on someone else’s computer?
- If YES, please proceed to question 4.
- If NO, please try logging in with your HHS ID Badge on another computer. Then proceed to question 4.
4. Were you able to successfully log in using someone else’s computer?