Office of Research Services

Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

DPSAC > Contact > Other DPS Locations (PCIFs) > Other Remote Processing Options

Contact​

Other Remote Processing Options
Other DPS Locations (PCIFs)

Remote PIV/RLA Services (Outside of the NIH DPS PCIF Locations)


PIV/RLA Enrollment and Badge Issuance Services (Discontinued)

Remote enrollment and badge issuance services have been discontinued until further notice. 


PIN Resets and Certificate Renewals

PIN reset and certificate renewal services can still be obtained at PSC locations. 

Note: To request a PIN reset or certificate renewal at a PSC location, please send an email to ORSPersonnelsecurity@mail.nih.gov with the following information: 

  • Does/will the customer ultimately work on or near an NIH campus (YES or NO)?
  • Customer's address / duty station
  • IC CAN (no charge will be assessed but PSC requires a CAN)
  • Service required (PIN reset or certificate renewal)
  • Customer's First Name
  • Customer's Last Name
  • Customer's NED/HHS ID Number
  • Customer's Email Address
  • Customer's Phone Number
  • NIH Institute
  • AO's Email Address and Phone Number