Most Institutes, Centers and Offices (ICOs) have purchased one or more Lifecycle Work Stations (LWS) that will allow their personnel to conveniently update their HHS ID Badge (Smart Card) Digital Certificates and reset their Smart Card PINs at a nearby location rather than make a trip to one of DPSAC's Badge Issuance stations.​

Given the impact that COVID-19 is having on NIH operations, DPSAC is continually working to verify if the LWS locations below are still operating. The website will be updated as we receive confirmation of hours and availability. We strongly suggest that you first confirm in advance the availability and hours of operation for any LWS operator or service you are planning to use by contacting the POC listed for that location. 

Please note: The following ICOs do NOT have an LWS: ARPA-H, CSR, FIC, NCATS, NEI, NICHD, NIDA HQ, NIDCD, NIMHD​. If your ICO does not have an LWS, you may visit one of DPSAC's offices at NIH Bethesda Main Campus or one of our off-site locations to renew your Digital Certificates or to do a PIN reset. ​To understand other methods to renew your Digital Certificates, please visit our page on Renewing Digital Certificates and ID Badges.

Below, you may search for your ICO/building and find the listed Point of Contact (POC) for you to reach out to. If any updates need to be made to the directory, please email judie.kuo@nih.gov.