Contact​

DPSAC Contact Information and DPSAC Office Locations

Applicants and employees can easily submit helpdesk requests through the ServiceNow system! Watch this quick instructional video to see how to submit helpdesk requests or refer to the table below to find the phone number(s) and email address(es) of the most appropriate office you are trying to reach. 

Location of the DPSAC Main Office: 
31 Center Drive Rm 1B03 Bethesda, MD

DPSAC Helpdesk Phone Number: 301-402-9755

Fax Number: 301-480-0108 

Branch

Email(s)

Description

Customer
Support


ORSPersonnelSecurity@mail.nih.gov
For helpdesk/all Personnel Security related inquires
ORSPrescreening@Mail.nih.gov
For prescreening collection/correspondence
ORSFingerprintService@mail.nih.gov
For Fieldprint Scheduling
DPSACSupport@arpa-h.gov
For DPSAC ARPA-H Support Only
Case Review
ORSeApp@mail.nih.gov
For eApp Case Review correspondence and eApp account assistance
Adjudication
ORSAdjudications@nih.gov
For adjudication inquiries
Access Control & Badge Issuance
Facilityaccesscontrol@mail.nih.gov
For access and badge pick up inquiries