The Office of the Director provides leadership, direction, and management to ORS’ 15 Divisions and 4 Offices as well as communication and outreach. The OD establishes and implements policy and allocates the resources required to support NIH’s research mission and programmatic goals.

OD Services

Office of Administrative Management (OAM)

General administration, workforce planning and development, and space management

Office of Budget and Finance (OBF)

Effective management of financial, personnel and other resources

Office of Quality Management (OQM)

Customer relationship management and organizational improvement

Medical Arts Branch (MAB)

Cross-platform visual communication solutions

The Office of Program and Employee Services oversees a wide array of programs and services that benefit the entire NIH community. These services assist NIH employees, contractors, patients and visitors in their day-to-day work and work-life balance.

PES Services

Business Services Branch (BSB)

Contract management, procurement and acquisition services, and budget analysis

Division of Amenities and Transportation Services (DATS)

Worksite enrichment programs including food, fitness, childcare and transportation services

Division of International Services (DIS)

Immigration-related services for visiting foreign scientists and the NIH research community

Division of Mail Management Services (DMMS)

Mail security screening, receipt, sorting, and delivery of USPS mail and inter-office communications

Events Management Branch (EMB)

Comprehensive conference and meeting support services


The Office of Security and Emergency Response is dedicated to supporting the NIH’s biomedical research goal, by providing a safe work environment for NIH employees, visitors, research and facilities. SER’s comprehensive oversight of security and life safety operations protects NIH staff, visitors and facilities and allows safe, secure fulfillment of the biomedical research mission at all NIH campuses.

SER Services

Division of Emergency Management (DEM)

Emergency planning/ preparedness and disaster management

Division of Fire and Rescue Services (DFRS)

Fire, emergency medical, hazardous materials and specialized rescue services

Division of the Fire Marshal (DFM)

Fire protection services including inspections, training, investigations and hot work permits

Division of Personnel Security and Access Control (DPSAC)

Identity verification, authorization and badging for new and existing NIH personnel

Division of Physical Security Management (DPSM)

Physical security management,surveillance and assessment

Division of Police (DP)

Protection from personal attacks, loss of assets, criminal activity and acts of terrorism

The Office of Scientific Resources leads, coordinates, provides, and manages scientific resources and regulatory activities for NIH employees. SR also interfaces with the NIH Office of Intramural Research. The SR resources and services directly support NIH’s mission to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life and reduce the burdens of illness and disability.

SR Services

Division of Library Services (DLS)

Biomedical research library with services that support the programs of NIH and select HHS agencies

Division of Occupational Health and Safety (DOHS)

Health and safety programs, surveillance, consultation, training and education

Division of Radiation Safety (DRS)

Radiation safety, regulatory compliance and risk management

Division of Scientific Equipment and Instrumentation Services (DSEIS)

Acquisition, rental, maintenance and repair of laboratory equipment

Division of Veterinary Resources (DVR)

Animal care and specialized veterinary research services