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Division of International Services


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DIS Title Divider About Us Title Divider Contact Us
​​​​​​About Us
Contact Us

Due to high workload volume and recent DIS staff departures, you may receive a delayed response.

Please consult our website for guidance before you contact DIS. There are sections on the DIS website specific to Administrative Staff, Scientists, and NIH Badge Validation


If you have a case pending with D​IS, email your assigned Immigration Specialist directly. The assigned specialist will be listed in our Case Status and Reports system.

If you do not have a case pending with DIS, email our Customer Service Team at If you email a specific DIS staff member directly about a non-case issue instead of the Customer Service Team, you may experience a delayed response.

Our standard email response time is three business days. Please do not follow up by email or phone during this period.


Our office number is 301-496-6166.

Call during normal DIS service hours (Monday-Friday, 8:30 am - 4:30 pm EST) to speak to a DIS representative. If you call outside our service hours, you may leave a message. Our standard phone response time is one business day.


Mailing Address:

Division of International Services

Building 31

31 Center Drive

Room B2B07, MSC 2028

Bethesda, MD 20892

To find our office, refer to our NIH campus map. Any visit to the DIS office must be approved in advance. Consult our Document Pickup and Travel Signatures page as necessary.

All DIS advising services are remote at this time. Refer to our DIS Services page.

Document & Case Submission

Revised 08/2021

​​​​​​​​​​​​​​​​DIS Info 
Service Hours:
8:30am - 4:30pm EST
Monday – Thursday
By 11:30am EST
Zoom "Drop-In"​ Advising:
Monday – Thursday
1:30pm – 3:30pm EST
Badge Validation:​​​​​​​​​​