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Performance Management and Improvement Archive

The files on this page are provided for reference purposed only.  They were current when produced, but are no longer maintained and may now be outdated.  Persons with disabilities having difficulty accessing information on this page may contact OQM for assistance.  Please select the OQM Home Page to access current information.

Methodology

 Customer Scorecard

Services Hierarchy

Templates

Timeline

Performance Management Training

 The information on this page is archived and provided for reference purposes only.