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Office of Research Services

Serving the NIH Community

About ORS

​​​​​​​​​​​​​​​​​​​​The Office of Research Services (ORS) provides responsive and dependable support to the NIH research mission by coordinating, directing, and delivering scientific and regulatory expertise, public safety and security services​, and employee amenities that enrich the NIH community.

We are dedicated ​​to continuous improvement, ​​innovation, ​transparency, ​and data-based decision making ​that is aligned with and driven by the needs of the NIH mission. ​​​​ORS works across organizational boundaries to supply seamless services that positively impact every interaction with customers throughout the NIH community.​​


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Mission | Vision | Core Values
  • ORS is committed to safety, security, collaboration, excellence and innovation. We practice an inclusive approach towards executing the actions necessary to acheive our mission, vision, and core values.


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Organizational Information

ORS oversees an exemplary physical and service infrastructure that responds to the priorities of NIH leadership, employees, patients and partner communities.


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Office of the Director
  • The ORS Office of the Director establishes and implements policy while allocating the resources required to support NIH’s research mission and programmatic goals.​ ​

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Our ORS Community

​Across ORS, we recognize the tremendous significance of our collaborations, connections, and interactions with colleagues.​​


ORS Reports

ORS continuously strives to seamlessly deliver on its mission, exceed expectations, and evolve with changing requirements. To learn more about our successes and the ways we partner with the NIH research community, view the publications listed below.  

ORS Plan Front Page
2021 - 2026 ORS Strategic Plan


The 2021-2026 ORS Strategic Plan positions us to plan our future and anticipate partner needs based on collaboration, service excellence, and a steadfast commitment to high performance. ​

View the 2021-2026 ORS Strategic Plan

Strategic Plan Video Capture
Our Story: Implementing the ORS Strategic Plan

Discover how the challenges of the pandemic inspired ORS to become an even more trusted partner and model of service excellence. ​​

Watch 'Our Story: Implementing the ORS Strategic Plan'

Three ORS Goals
Five-Year Strategic Goals: An Integrated Approach​​

Our committment to partnership, service evolution, and organizational advancement is crucial to the success of our strategic plan and will guide ORS priorities over the next 5 years.

View ORS' 2021-2026 Strategic Goals

ORS Annual Report 2022
2022 ORS Annual Report


The ORS Annual Report highlights our accomplishments and the ways we partner with the NIH research community to advance human health​.​

Office of Research Services​​​​​