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ORS Reports

ORS strategic plan 2021-2026 ORS Strategic Plan (NIH Staff Only)

Executive Summary

The Office of Research Services (ORS) new 5-year strategic plan signals several strategic changes to advance our services, our organization and workforce for the future.

Mission, Vision and Values

Our mission is to Provide responsive, reliable, and adaptive safety, security, regulatory, employee and scientific support services to enable current and evolving NIH research and its applications. Our overarching vision and what we hope to achieve is to be A trusted partner and model of service excellence enabling scientific discovery. Foundational to our plan are the ORS’ Core Values. These are the attitudes, behaviors and principles which underpin all that we do and stand the test of time. They thread through all of the goals and strategies in our new plan.

  • We care about the safety and security of the NIH community; it drives all we do.
  • We believe that collaboration is the basis of full partnership.
  • We demonstrate excellence with the highest standards of quality, performance and continuous improvement.
  • We innovate to open pathways that address new challenges and support future NIH missions.


Our Story: ORS Strategic Plan Video

The ORS is an organization that seamlessly delivers on its mission, the first time and every time, exceeding expectations and evolving with changing requirements We are the standard by which similar service providers are measured.  

Five-Year Strategic Goals

To realize our vision, our new strategic plan has three goals which lay out a roadmap of what ORS will commit to do over the next 5 years. These goals are clearly intersecting and require integration as we move into the future.

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