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​​​Office of Innovation and Information Technology (OIIT)

The ORS OIIT leads the management and development of information technology by providing secure, well-managed operations and solutions for ORS and ORF communities.

​Our organization provides Customer Support, Application Development, Application Hosting, Application Maintenance, Security Services, IT Procurement to the entire NIH ORS and ORF communities.

Development and Support Branch (DSB)

End-User Support (EUS)

  • Equipment Setup
  • Workstation Support
  • Configuration & Personalization
  • Data Sanitization
  • Software Installation & Upgrades
  • Hardware Support
  • Customer Equipment Transfer and Surplus​

Software Development Services (SDS)

  • Enterprise Application Development
  • Application Maintenance
  • Website Design and Development
  • SharePoint Services
  • Quality Assurance (QA) and Quality Control (QC)
  • Section 508 Compliance Testing and Support
  • Database Design and Engineering
  • Release and Deployment Management

Infrastructure Branch (IB)

  • Application Hosting
  • Application and System Administration
  • Data Storage
  • Server Management
  • Storage Management
  • Data Backup & Recovery
  • Database Administration
  • Disaster Recovery Management
  • Capacity Management

Business Office Branch (BOB)

  • Customer Support for New Equipment

Information Security Branch (ISB)

  • Information Systems Security
  • Accreditation & Authorization (A&A)
  • Information Assurance
  • Vulnerability Management
  • Security Engineering
  • Incident Response

Program Management Office (PMO)

  • Information Systems Customer and OIIT Liaison
  • Customer Consultation
  • Solution Development
  • Identify Opportunities to Meet Business Needs
  • Establish New Initiatives and Provide Pricing, Billing, Service Levels and Delivery of Products

Our Mission is to provide evolving services that adapt quickly to the growing needs of our NIH ORS and ORF customers to support business and technology requirements along with current and future technology needs.​


 To obtain further information, please contact:

Office of Innovation and Information Technology​​
Office of Research Services
National Institutes of Health
Two Democracy Plaza, Suite 304
6707 Democracy Blvd​
Bethesda, MD 20817