​​​​​​Responsive to changing conditions and led the evolution of the COVID-19 Management System to a secure online format for uploading the COVID-19 vaccinations with data analytics based on staff on-site designation and hiring category by ICO; processed/validated over 34,370 submissions, including 600 exemption requests.​​

Scientific lectures, conferences, and symposiums supported by events management
​Fire extinguisher inspections conducted
​Supported in-home COVID-19 testing and the vaccine mandate for contractors and visitors and communicated to vendors the responsibility of compliance verification for contractors to be fully vaccinated or have a recent negative COVID test.​
​Executed a remediation plan for the GAO audit findings on ORS IT cybersecurity vulnerabilities which resulted in a remediation of 166 findings and an improved overall security posture for Office of Research Services / Office of Research Facilities while minimizing business impacts to system owners and customers at three locations: Bethesda, Frederick and Montana.
Delivered effective and daily communications for HHS and NIH for COVID-19 index case reporting while preserving patient privacy.
Integrat​​​​​ed pest management services and reports to customers 

Calls to the Emergency Center Communications
There were a total of 5,253,984 journal articles downloaded under the Scientific Resources.
​Spearheaded migration from pandemic COVID-19 response to “endemic" phase, migrating from all-volunteer workforce to contractor base; performed continuous cost/benefit evaluation of ORS effort in COVID response and need to redirect efforts to limit ORS staff burnout and burden while protecting work place safety.

Hazardous Work Permits issued by the Security and Emergency Response team 
The NIH Library ​​had 7,591 attendees for all training session in calendar year 2022
Laid groundwork to re-envision safety at all NIH geographic locations, including a proposal to create a new Institutional Biosafety Committees, institute a new chemical safety program worth $1.3M, and a more​ prominent role for the Division of Occupational Health and Safety (DOHS) in dual use research programs.​
Created a comprehensive Systematic Review and Scoping plan to process new requests. The NIH Library's Biomedical Librarians completed 107 systematic reviews.​
Registrants for child and family seminars​
NIH badges issued
Developed the NIH Visitor Vaccination Attestation to maintain safety measures for campus staff and patients for guests to gain access to the NIH campus, by following HHS' Safer Federal Workforce guidance.​
Number of Foreign National Contractor badge inquires and badges validated
​Conducted 339 fitness classes in 2022 with 15,190 views
​ ​Received and processed approximately 1,530 cases for foreign national trainees and FTEs.  
e-QIP background investigations initiated

Number of Help De​sk (re​source mail-box) emails received and responded to by Scientific Resources staff
​Average children enrolled monthly across childcare centers

New security cameras installed by Security and Emergency Response Team
Continued and expanded a partnership with HHS OPDIVS regarding COVID-19 pandemic response (safety guidance, vaccine implementation, testing programs) and ensured consistent application and risk assessment of topics published by the safer federal workforce across HHS. 
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​​​Upgraded the NIH Audiovisual Hybrid System to improve the hybrid meeting capability for VIP events.
Number of hits on the International Services webpage
Pieces of interoffice mail delivered

​Replaced four sealed source irradiators with alternate technology for a total savings of approximately $725K for the ICOs.

Total Outgoing Mail
Total incoming mail - 1,922,913
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Created a 50+ in-person Event Request Status and Signature Tracking System to route and track all Safer COVID-19 in-person request forms.

Bacteriology samples processed
Parasitology samples processed

Safety trainings provided to the NIH community
Utilized existing shuttles to provide Express Shuttle Services with earlier start times to increase shift work ridership and reduce pedestrian traffic along the South Drive entrance of the NIH Bethesda campus.​
​​Advocated for in-person sign language interpretation as a standard of practice at multiple NIH-level and ICO-level Town Halls; one measure of success was increased sign-language costs of $1M this past year.​​​

Hours of ALS/CART computer assis​ted real time services

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Pounds of food collected through the Feds Feed Families campaign​