Accomplishments
​​​​​​​​​​​​​​​​​​​​​In partnership with the NIH Office of Strategic Planning and Management Operations, ORS assessed the NIH 2022 COVID-19 Lessons Learned report to identify work completed and prioritize remaining recommendations to ensure more nimble, adaptive workflows.​​

$420,000 
FY23 cost savings from optimizing underutilized parking lots and campus​ shuttle routes

Partnered with ORF to renovate NIHAC Building 102A/B Wings to add a new vivarium support facility—expansion and renovation.
​​​
​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​775
​Number of Hazardous Work Permits issued to ensure the life and safety of NIH staff, visitors, and patients
2,400
Children and families participating in Take Your Child to Work Day 2023​​​​
Launched a fully redesigned and optimized ORS home page to increase accessibility, enhance user experience and better highlight our services to the NIH community.

Provided in-person Civilian Response to Active Threats (Run, Hide, Fight) training to RML staff, ensuring Montana-based employees understand protocols in responding to emergencies. ​​
5,393,678
Articles and book chapters downloaded by NIH Library customers 

10,517
Background investigations processed
Funded the Radiation Safety Comprehensive Database Disaster Recover site in Sterling, Virginia.​​
Launched an initiative to establish the first gender-neutral restroom at NIH, which will be unveiled in 2024 after a multi-disciplinary effort led by ORS. Lauded by the HHS Assistant Secretary of Health Advisor for LGBTQI+ Health Equity, it will serve as a safe and welcoming space for those who are transgender or nonbinary.  The design and the signage could serve as a model for the federal workforce.​ 


3,280
Fire extinguishers inspected
1,729,258
Words translated into 30 languages in response to NIH staff requests for translations related to work duties and/or patient care
Spearheaded migration from pandemic COVID-19 response to an endemic phase at the NIH level.
30,000 customers benefited through enhancements to the CAPS and Commuter system to handle off-campus parking modules to accommodate​ Rockledge/White Flint Locations
3,222,353
Total outgoing mail delivered; Total incoming mail delivers: 2,218,531​
2,526
Security systems installed​

108
Safety training sessions held for NIH staff
7,112
Participants utilizing resources through Resilience Through Well-Being Campaign
​​​ Developed the NIH Visitor Vaccination Attestation for guests to gain ac​cess to the NIH campus, by following HHS' Safer Federal Workforce guidance, making it safer for staff and patients.

4
Majo​r gratitude/appreciation visits with NIH and ORS leadership attending in appreciation of tremendous service during the COVID-19 pandemic

2,113
Information and research requests fielded by the NIH Library
14,000
​Supported and organized scientific lectures, conferences, and symposia


2,​041
Contractor and FTE positions analyzed for grade parity and promotion equity
Improved traffic flow for vehicles entering the Commercial Vehicle Inspection Facility (CVIF) from Rockville Pike, which allowed NIH employees and visitors to get onto campus faster.
​ ​
​​​​​Had a record-breaking 11 scientific journal cover honors designed, giving NIH research worldwide exposure and clout in the medical research community.
​4
First-of-their-kind focus groups to better understa​nd the communication needs for non-wired staff
874
Administrative community attendees from NIH and FDA for the 21st annual Immigration Conference, which included 14 educational seminars
​​

​​​​​EAP delivered 38 mental health presentations.

$20,000
Increase in Childcare Subsidy Program reimbursement for adjusted gross income
​ ​
Bike-to-Work-day participants in the DMV logged in 2,200 commuter miles.

151
NIH researcher manuscripts edited
4​
Food service facilities re-opened since being closed during pandemic


11,500
Queries from NIH community addressed by DIS immigration specialists

​​
U​​pgraded 26 software components to maintain optimal IT security compliance.


2,800
Transhare members supported across NIH





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