The Office of Research Services and the Division of Events Management Services provides centrally funded sign language interpreting and real-time transcription (CART) services to Deaf and Hard of Hearing individuals requesting an accommodation to perform their job duties, participate in a clinical trial or work events and activities, per section 501 of the Rehabilitation Act of 1973.
NIH Policy
2206 - Sign Language Interpreter Policy
2204 - NIH Reasonable Accommodation Policy
Services Include:
- American
Sign Language (ASL) Interpreting (Basic and Scientific)*
- Real-time
Transcription (CART)*
- Other sign languages
*Services can be provided onsite or remotely
How to Request Service
The portal is authorized to operate on the NIH network with 2-FA accessible to NIH account holders.
All service requests must be entered in the
NIH Interpreting Scheduling Portal.
All NIH Active Directory (AD) account holders have access to the portal and after establishing a user profile can enter requests for themselves or others who may or may not have access, i.e patients and visitors.
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New Users: Click on the Scheduling Portal button and follow prompts to create a user account.
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Exiting Users: Login to the Scheduling Portal to request a service, check the status, edit, or cancel a service request.
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Clinical Center Staff: Patients receive priority scheduling 24/7. ASL interpreting and CART services for patients and families must be entered into the Scheduling Portal.
NOTE: Information entered in CRIS will
NOT be transferred to uSked. For
URGENT requests or services after hours, weekends, and holidays call 571-730-4330.
NOTE: Language services NOT under this contract include:
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Spoken language interpreters for
patients and their families with limited English proficiency are available upon request from the Social Work Department at 301-496-2792.
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Spoken language and translation services are available from the
EEO Services. Learn more at LASTI.
Tips for Planning Events
- Services under this contract are for
individuals requesting an accommodation to perform their job duties or participate in an even, per section 501 of the Rehabilitation Act.
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Services will NOT be provided to an event where no deaf person is in attendance to conserve limited resources, per NIH policy.
- When requesting service on behalf of someone else, enter the name of the person requiring services, the point of contact.
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Help interpreters prepare by uploading any of following: meeting agenda, talking points, speaker scripts, presentation slides, event flyers (draft formats are sufficient).
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Help interpeters join virtual events timely, by updating the meeting link in uSked at least an hour before.
General Reminders
- Request services
3-5 days in advance, when possible, to ensure availability.
- For events outside the DMV or normal business hours requests should be made at least 7-10 days in advance.
- Cancel services
within 2 days of your event, when possible, to avoid billable charges to NIH.
- Remember to include the Accommodation Statement in announcements and websites promoting the event.
Sign language interpreting and CART services are available upon request to participate in this event. Individuals needing either of these services and/or other reasonable accommodations should contact
[Event Coordinator's name, email, phone]. Requests should be made at least five days in advance. To access Telecommunications Relay Services (TRS), call 711.
Guidance for making events accessible.pdf
Community Resources
