The Division of Personnel Security and Access Control (DPSAC) will now offer badging services by appointment only on Monday, Wednesday and Friday between the hours of 8 AM and 5 PM. If you need to contact DPSAC to schedule an appointment, please email
ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755. DPSAC staff will be available to answer email and phone inquiries Monday – Friday between the hours of 8 AM and 5 PM.
Below is an update of the previously sent DPSAC announcement to the NIH community. It contains current information about badging services in Bethesda and at satellite locations.
Due to the evolving COVID-19 situation, DPSAC has implemented measures to help prevent the spread of disease and reduce the risk of exposure to its staff members as well as individuals who need to visit a DPSAC office.
Reduction of Badging Services:
All badging services in the South Lobby of Building 10 on the Bethesda campus have been relocated to the main DPSAC office in Building 31, Room 1B03. Badging services at Fisher's Lane and Medical Center Drive ('Shady Grove') have also been suspended and moved to Building 31. Badging services at Ft. Detrick, Baltimore, Research Triangle Park, and Rocky Mountain Laboratories continue under normal operations.
In addition, all patient badging services are suspended indefinitely. Patients and authorized family and caregivers are encouraged to enter through the Cedar Lane patient entrance for processing and visitor ID issuance.
DPSAC has reduced its operations in Building 31. Operating hours will remain the same, from 8:00 AM – 5:00 PM. However, the offices will now be open only on Monday, Wednesday and Friday and will operate by appointment only. Staff will continue to respond to phone inquiries and email on Tuesday and Thursday. The DPSAC email is
firstname.lastname@example.org and the help desk phone number is 301-402-9755.
The following locations will remain open and are ready to assist NIH personnel:
DPSAC Implementation of Mandatory Safety Precautions:
- DPSAC urges visitors to be mindful of the guidance that has been posted on reducing the spread of COVID-19 and to kindly not visit a DPSAC office if they are sick, have a fever or are displaying any symptoms of a respiratory infection.
- DPSAC is also encouraging NIH staff to call (301-402-9755) or email DPSAC (email@example.com) for general inquiries or badge status requests as opposed to visiting a DPSAC office. DPSAC encourages the community to visit a DPSAC office only if they require an in-person service such as enrollment or badge issuance.
- Individuals are required to sanitize their hands prior to entering the DPSAC office and prior to completing their enrollment, fingerprinting or badge issuance.
- Individuals entering the DPSAC office will be required to stagger themselves and maintain a distance from other individuals. DPSAC staff will be onsite to coordinate appropriate distancing between customers.