DPSAC Main Office Location
For other NIH Locations, please visit Other NIH Locations under Contact.
DPSAC Main Office Location for Enrollment & Badge Issuance Services: Building 31, Room 1B03
This is the main office for full enrollment, badge issuance and customer service assistance.
Address: 9000 Rockville Pike, Building 31, Room 1B03 (1st Floor, B-Wing) *, Bethesda, MD 20892
*We are not on the basement level.
Hours of Operation: 8:00 a.m. to 5:00 p.m. **
** Closed for lunch from 12:00 p.m. to 1:00 p.m.
Second Location of Enrollment and Badging Issuance Services: Building 10, Room 1C52 (South Lobby)
The Clinical Center South Lobby location (Room 1C52) will be open daily via appointment for high-risk customers during hours of operation.
Hours of Operation: 8:00 a.m. to 5:00 p.m. *
* Closed for lunch from 11:40 a.m. to 12:40 p.m.
Helpdesk Phone Number: 301-451-4766
(available 6:00 a.m. – 6:00 p.m.)
Email: facilityaccesscontrol@mail.nih.gov
Badging Services
Badging services are by appointment only Monday through Friday during open hours.
If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755. DPSAC staff will be available to answer email and phone inquiries during hours of operation.
Please also see our Other NIH Locations that also offer Badge Services.
Directions/Parking Information
- Note: Please arrive 20 minutes earlier to go through the security screening. Please be ready to display your appointment confirmation upon your arrival.
- If you are a visitor traveling onto NIH Campus using your vehicle, you must enter through NIH's Visitor Vehicle Entrance (see Campus Map to the right). There is paid parking at the Gateway Parking Garage there (MLP 11).
- If you are taking the subway or walking onto NIH Campus, you will need to enter through NIH's Gateway Visitor Center (see Campus Map to the right).
Once you have gone through the Gateway Visitor Center security screening (via pedestrian or vehicle inspection), you can either:
Walk north along South Drive and merge onto Center Drive until you arrive at Building 31.
Catch the Red Line shuttle to Building 31 (see the Red Line Shuttle Schedule here). The waiting area for the Red Line shuttle is just inside the campus gate. There are signs posted and the guards can direct you. In the Red Line Shuttle Schedule, “Metro" is your starting point. Two stops later will take you to Building 31.
When you enter through the front sliding doors of Building 31, you will see a long hallway slightly on your right. Walk down that hallway all the way to the end and make a left into Room 1B03.
For more information, please visit the NIH Visitor Map here.
