​​For all maintenance or facility-related emergencies:

• Stop and secure hazardous work.
• Call the 24-hour Maintenance Operations Center at 301-435-8000 to report the emergency.
  

Note: Routine (non-emergency) maintenance service requests can be submitted using an online form (NIH network required) or by calling 301-435-8000. More information can be found on the Maintenance Service Requests website.

Power Failure:

• Remain where you are and open all available blinds/shades/curtains to receive outside light.
• If you are in an unlit area, carefully move to an area that has emergency lighting.
• If instructed to evacuate, walk to the nearest exit and to your designated assembly area to await further instructions.

Flooding:

• If water is present, stop using all electrical equipment and use extreme caution if any electrical appliances/outlets are near the water.
• Never attempt to unplug or remove an electrical appliance or wire from a flooded area.
• If instructed to evacuate, proceed carefully to the nearest exit.
• Be aware of loose ceiling tiles, uneven or unstable floors, and risk of personal injury from slips, trips, or falls.

Gas Leaks:

• Unusual odors should be considered an emergency. Immediately call​ 911.
• Extinguish any open flames.
• Do not use any electrical appliances (microwaves, stoves, etc.).
• Do not turn on/off light switches.
• If you begin to feel ill or suspect a serious leak, evacuate the building/leave the area and call 911 if you need medical assistance.
• If instructed to evacuate, proceed carefully to the nearest exit.​​