Office of Research Services

Serving the NIH Community

Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

NIH 911 Call Center (Emergency Communications Center)

The NIH Emergency Communications Center (ECC) serves as the critical hub for emergency response within the NIH community. Operating 24/7, ECC personnel answer 911 calls and dispatch police, fire, and medical resources as needed. Our team ensures rapid coordination of emergency responders.

As the first point of contact in emergencies, our trained staff provide immediate guidance to callers, helping them manage critical situations until first responders arrive. ECC personnel also provide active monitoring of NIH's security infrastructure, including radios, alarms, and surveillance systems. Dedicated to the safety and security of the NIH community, the ECC has a vital role in supporting the NIH mission.

For non-emergency calls to the ECC, dial (301) 496-5685.