The DIS Customer Portal provides access to detailed case tracking information regarding the immigration status of Foreign National (FN) Scientists in the NIH Visiting Program. The DIS Customer Portal does not contain information on foreign national contractors placed at NIH.

DIS can grant access to the Customer Portal to any Administrative Officer or other administrative staff with their Lead AO’s permission. These access requests should be emailed to dis@mail.nih.gov

Refer to the Instruction Manual which provides a quick guide on how to use the DIS Case Status System.

DIS Customer Portal Office Hours

DIS hosts monthly DIS Customer Portal Office Hours. These office hour sessions are for Visiting Program administrative staff, scientists, and approvers (such as PIs) to ask questions, receive training, and discuss concerns related to the DIS Customer Portal.

Date & Time: DIS Customer Portal Office Hours will be held the second Wednesday of every month at 11:00am to 12:00pm ET via Zoom.

• November 13, 2024
• December 11, 2024
• January 08, 2025
• February 12, 2025
• March 12, 2025
• April 09, 2025
• May 14, 2025
• June 11, 2025
• July 09, 2025
• August 13, 2025
• September 10, 2025
• October 08, 2025

​Revised 11/2024