The Office of Quality Management (OQM) assists the Offices of Research Services and Facilities (ORS/ORF) leaders in their customer relationship management and organizational improvement efforts through education, consultation, information sharing and technical advice. All OQM efforts are targeted to promote process improvement and accountability to ensure the delivery of best-value services to NIH customers.
View OQM Customer List
Computer Modeling and Simulation
For more videos of OQM computer modeling and simulation projects, visit the
Computer Modeling and Simulation pages.
Process Mapping
For more videos about process maps, visit the
Process Mapping page.
Services
Contact
Office of Quality Management
31 Center Drive
Building 31, Room 3C36
Bethesda, MD 20892-2160
(301) 402-3440
(301) 496-0757 (Fax)
