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Office of Research Services

Serving the NIH Community

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Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

Mail Centers

​​​​​​​​​​​​​The Division of Mail Management Services operates the main mail operations center in Gaithersburg, MD and 3​​ satellite mail centers on the NIH campus. The following locations, hours of operation, and telephone numbers are provided for your information.​

  • All mail centers are open 7:00am - 3:30pm Monday - Friday.
    •  
    Main Mail Operations Center and Mail Customer Service Branch​
    16071 Industrial Drive, Loading Dock 11
    Phone: 301-496-3586 
    ​
    Building 1 - Mail Center
    Room B2W36, Phone: 301-496-6410

    Building 10 - Mail Center
    Room B1N111,  Phone: 301-496-5518​
    ​​​
    Building 31 - Mail Center 
    Room 1W34,  Phone: 301-496-1950
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