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Office of Research Services

Serving the NIH Community

Because of a lapse in government funding, the information on this website may not be up to date, transactions submitted via the website may not be processed, and the agency may not be able to respond to inquiries until appropriations are enacted. The NIH Clinical Center (the research hospital of NIH) is open. For more details about its operating status, please visit cc.nih.gov. Updates regarding government operating status and resumption of normal operations can be found at opm.gov.

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Contact Information
Division of Mail Management Services

​​Division of Mail Management Services (DMMS)
Office of Research Services
National Institutes of Health
16071 Industrial Drive, Bethesda, MD 20892
Phone: (301) 496-3586
E-mail: mcsbcs@mail.nih.gov

Hours of Operation:
Monday - Friday, 7:30 a.m. to 4:30 p.m.​
General Line Phone
(301) 402-4171
Customer Service Phone
(301) 496-​3586
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